Shipping policy

Please allow 1-2 weeks for the dispatch of your order during off-peak periods and 2-3+ weeks during busy periods. We always aim to dispatch orders before our estimated timeframe where we can.

Delivery times may take longer around Bank Holidays & Public Holidays.

Following the completion of your order, you will receive a dispatch email and your order will be sent using our courier service.

The delivery charge for offline orders placed through our sales department is dependent on the weight, size and delivery location of your order and will be quoted upon enquiry.

Please note, we always aim to meet our delivery timeframes however the timeframes are not guaranteed, and delays can happen due to unforeseen circumstances. During busy periods some items may take longer to be dispatched due to high volume of orders and stock levels, should there be any delays we will contact you.

Orders are accepted on the understanding that we are not held responsible for delays beyond our control. If your order includes more than one item, your order may be sent to you in instalments should there be any stock delays.

Please note, delivery timescale may vary if items require garment decoration.

We must be notified of any shortages, faulty items or production errors within 48 hours of receiving your order. Please refer to our T&Cs for further information.